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PAYMENT

We accept the following credit cards for payment:

Master Card VisaAmerican ExpressDiscover
Our checkout process is a secure session and your credit card information will not be stored for security purposes.

SHIPPING USA

We ship via UPS for the USA and we use the US Postal Service for outside the USA. Most items will ship the day you place your order. Expedited shipping is available. You will receive an email with shipping details and tracking numbers upon shipment. The charges for shipping are $8 for regular UPS, UPS 3 Day Select is $12 and UPS 2 Day Air is $15 per parcel. *FREEUPS Ground shipping is applicable for purchases over $100 for delivery in the USA - don't forget to select Free Shipping as your shipping option to avoid being charged.

UPS

INTERNATIONAL SHIPPING

We will ship to any province in Canada for $15 per item. We will ship to all other non-US countries for $25 per item. Items are shipped the same day and should reach their international destination in 6-10 business days.

RETURNS/EXCHANGES

The Shoe Garden will be happy to refund your card if you return unused items within 14 days of purchase. You are responsible for return shipping except in the case of shipment error or damaged items.

Items that were on sale at time of purchase that has not been used, worn and with its original box may be returned for an exchange or store credit within 14 days of purchase. No refunds can be given for returned sale or clearance items.

Gift returns will receive a store credit.

If you would like an exchange or have any questions, please email us at store@shoegardennyc.com or call us at (212) 989 4320.

PRIVACY POLICY

We do not rent, sell, or otherwise make available our customer lists and/or contact information to anyone outside of our company.

We do occasionally e-mail our customers to let them know of offers or news directly related to our business.

To remove your email address from our list of customers that we contact from time to time, please click here and please type UNSUBSCRIBE in the subject line.